{"id":1028,"date":"2022-09-08T09:05:46","date_gmt":"2022-09-08T09:05:46","guid":{"rendered":"https:\/\/solvares.com\/?p=1028"},"modified":"2025-01-09T12:38:47","modified_gmt":"2025-01-09T12:38:47","slug":"fls-for-homeserve-uks-second-largest-boiler-installer-now-getting-to-customers-faster-with-fls","status":"publish","type":"post","link":"https:\/\/solvares.com\/en\/case-studies\/fls-for-homeserve-uks-second-largest-boiler-installer-now-getting-to-customers-faster-with-fls\/","title":{"rendered":"FLS FOR HOMESERVE \u2013 UK\u2019S SECOND LARGEST BOILER INSTALLER NOW GETTING TO CUSTOMERS FASTER WITH FLS"},"content":{"rendered":"

FAST LEAN SMART (FLS) is living up to its name in more ways than one. In Summer 2018 it enacted a faster-than-usual deployment of its scheduling and route optimisation software for the boiler installations division of HomeServe (formerly Help-Link) so it could be ready for autumn and winter, the company\u2019s busiest time of year. Now it\u2019s improving operational efficiency to such an extent that HomeServe is getting to its customers 25% faster than before.<\/p>\n

—<\/p>\n

CASE STUDY
\n FLS \u2013 FAST LEAN SMART <\/p>\n

SETTING NEW STANDARDS IN ONLINE DELIVERY SERVICE WITH BEST-OF-BREED-TECHNOLOGY<\/h2>\n

Industry: Online delivery serviceProduct: FLS VISITOUR \/ FLS MOBILE<\/p>\n

DOWNLOAD<\/a><\/p>\n

OVERVIEW<\/h3>\n

ChallengeIntroduction of a software-based appointment and route scheduling solution as well as a mobile solutionShort implementation phase and rapid go-liveScalability of the scheduling solution<\/p>\n

Complex dynamic real-time scheduling
\nSolutionHomeServe is getting to its customers 25% faster than before
\nIncreased scheduling efficiency
\nTransparent service processes
\nIncreased customer experience
\nMore information:
\nwww.homeserve.com<\/a>FAST LEAN SMART (FLS) is living up to its name in more ways than one. In Summer 2018 it enacted a faster-than-usual deployment of its scheduling and route optimisation software for the boiler installations division of HomeServe (formerly Help-Link) so it could be ready for autumn and winter, the company\u2019s busiest time of year. Now it\u2019s improving operational efficiency to such an extent that HomeServe is getting to its customers 25% faster than before.<\/p>\n

The challenge
\nHomeServe is the UK\u2019s second-largest boiler installer and the operations have two distinct components. First, a sales surveyor will conduct a video, telephone or in-home survey \u2026\"\"<\/p>\n

CONTINUE READING \u2026<\/h3>\n

The entire Success Story directly as a PDF file to your email inbox \u2013 Download it now for free:<\/p>\n

  I accept the privacy policy<\/a>.Loading…<\/p>\n

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\n\u2039 \u00a0\u00a0Back to overview<\/a><\/p>\n

Still a moment?<\/h4>\n

Contact<\/p>\n

+49 431 23971-0<\/a>
\n Send email<\/a>October 19, 2022\"\"<\/a>.path{fill:none;stroke:#333;stroke-miterlimit:10;stroke-width:1.5px;}<\/a>.path{fill:none;stroke:#333;stroke-miterlimit:10;stroke-width:1.5px;}<\/a><\/p>\n

OPHEO FOR WESTFALEN AG – DELIVERED FASTER THAN ORDERED – WESTFALEN GROUP SCHEDULES WITH OPHEO<\/a><\/h6>\n

\u00a0\u00a0\u00a0   DELIVERED FASTER THAN ORDERED – WESTFALEN GROUP SCHEDULES WITH OPHEO Industry: Gas and oil transportsProduct: Dispo-Cockpit \/ OPHEO MOBILE \/ ETA-Forecasting \/ TachodatenHEADLINE SVG HEADERleftno-repeat;left top;;auto0px OVERVIEW form head#6c80a4hide Challenges Intelligent software support for route planning Mapping the special dangerous goods requirements in the gas business Modern user interface Solutions OPHEO increases the quality of the entire route planning Effort reduction enables growth without additional personnel Customer delivery without ordering thanks to automatic advance calculation brings enormous advantages More information:www.westfalen.com\/de#e3e6ecnone#f5f6f71px 1px 1px 1pxhide The Westfalen Group controls the delivery of its technical and medical gases using the transport [\u2026]Do you like it? MEHR LESEN<\/a>October 21, 2022\"\"<\/a>.path{fill:none;stroke:#333;stroke-miterlimit:10;stroke-width:1.5px;}<\/a>.path{fill:none;stroke:#333;stroke-miterlimit:10;stroke-width:1.5px;}<\/a><\/p>\n

OPHEO FOR RIHA WESERGOLD – LOGISTICS FULLY IN THE JUICE – RIHA WESERGOLD CONTROLS SUPPLY CHAIN WITH OPHEO<\/a><\/h6>\n

\u00a0\u00a0 LOGISTICS FULLY IN THE JUICE – RIHA WESERGOLD CONTROLS SUPPLY CHAIN WITH OPHEO Industry: DrinksProduct: Dispo-Cockpit \/ OPHEO MOBILE \/ETA-Forecasting \/ Tachodaten HEADLINE SVG HEADER left no-repeat;left top;; auto 0px OVERVIEW form head #6c80a4 hide ChallengesReduction of truck waiting times for loadingInterface to SWM merchandise management systemSimple connection of external forwardersClear adherence to time and budget framework in project phaseSolutionsMassive increase in productivity through simple user interfacePlanning data already available in the warehouse for automatic pickingIntegrated telematics solution brings significant reduction in driver agreements and customer callsDigitisation of processes reduces paper consumption by 85%More information:www.riha-wesergold.de #e3e6ec none #f5f6f7 1px [\u2026]Do you like it? MEHR LESEN<\/a>October 21, 2022\"\"<\/a>.path{fill:none;stroke:#333;stroke-miterlimit:10;stroke-width:1.5px;}<\/a>.path{fill:none;stroke:#333;stroke-miterlimit:10;stroke-width:1.5px;}<\/a><\/p>\n

OPHEO FOR SAINT GOBAIN WEBER – INTELLIGENT TRANSPORT­MANAGEMENT­SYSTEM<\/a><\/h6>\n

\u00a0\u00a0\u00a0\u00a0 INTELLIGENT TRANSPORT MANAGEMENT SYSTEM Industry: Building materialsProduct: Dispo-Cockpit \/ OPHEO MOBILE \/ ETA-Forecasting \/ TachodatenHEADLINE SVG HEADERleftno-repeat;left top;;auto0px OVERVIEW form head#6c80a4hide ChallengesStreamlining administrative processesOptimal toursDisposition of vehicles for both loose and palletised goodsClose integration with ERP systemSolutionsContinuous data flow enables faster invoicingFull transparency over fleet and order status with telematics solutionReduction of kilometres travelled through optimised routingImproving customer serviceMore information:www.de.weber#e3e6ecnone#f5f6f71px 1px 1px 1pxhide Saint-Gobain Weber GmbH was looking for an integrated software solution for route planning and telematics for the scheduling and control of its construction material transports. After a thorough market analysis, they decided on OPHEO from Opheo [\u2026]Do you like it? MEHR LESEN<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

FAST LEAN SMART (FLS) is living up to its name in more ways than one. 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