With a strong foundation across Europe and a growing North American presence, the Solvares Field Service scheduling optimization solution, VISITOUR, delivers real-time appointment scheduling and predictive-traffic route optimization. Following proven success with shared customers between VISITOUR and Dynamics 365 Field Service, this integration is designed to offer flexibility for customers with complex scenarios supported with dynamic in-day optimization.

To accelerate customer adoption, a VISITOUR accelerator was developed in collaboration with Microsoft's product team to allow VISITOUR to integrate with Dynamics 365 Field Service, enabling enterprises fast onboarding and enhanced scheduling precision while driving measurable productivity and bottom-line impact. This accelerator is now available for all customers in Microsoft Marketplace.

"This integration validates the strength of our AI-enhanced optimization technology on a global scale, accelerates our expansion in North America, and creates an exciting opportunity to benefit Dynamics 365 Field Service customers around the world," said Ivan Bagaric, CEO of Solvares Group. "We could not wish for a better partner as Microsoft, driven by tech innovation and a customer centric value, together we are empowering service organizations to transform operational complexity into measurable efficiency gains."

"Microsoft is committed to empowering organizations to modernize service operations and deliver exceptional customer experiences," said Dan Gittler, Chief Product Officer, Dynamics 365 Field Service, Microsoft Corporation. "Scheduling optimization is core to modern service operations, and Solvares brings many years of experience as a trusted expert in complex scheduling scenarios, particularly where regulatory and geographic nuances are critical. Building on successful customer implementations of VISITOUR with Dynamics 365 Field Service, this partnership reflects our commitment to meeting customers where they are, expanding choice, and helping customers deploy Dynamics 365 Field Service in the way that best fits their business."

The companies will collaborate on technical enablement, and joint customer success programs to support organizations integrating VISITOUR with Dynamics 365 Field Service.