CASE STUDY    MOBILEX FOR KÄRCHER

OPTIMISATION OF THE SERVICE FIELD SERVICE AND ACCELERATED INVOICING WITH SAP INTEGRATION AT KÄRCHER

Industry: Mechanical and plant engineering
Product: mobileX-MIP for Field Service / mobileX-Dispatch

Kärcher is the world's leading supplier of cleaning technology. The family-owned company employs 10,000 people in 60 countries and 100 companies. 50,000 service points in all countries ensure seamless customer service worldwide. In 2012, Kärcher achieved the highest turnover with 1.92 billion euros and the highest number of units in its history with 10.8 million sold.

Kärcher offers innovative problem solutions with high-pressure cleaners, vacuums and steam cleaners, pumps, sweepers and scrubber-driers, car washes, cleaning agents, drinking water and waste water treatment systems and much more. Since the customer is the focus at Kärcher, the service processes ...


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